Help & Support
Find answers to common questions or contact our support team directly.
Orders
How can I place an order?
Browse products, add items to your cart, and checkout using the available payment methods. You can review your order before finalizing.
Can I cancel or modify my order?
Orders can be modified or canceled within 1 hour of placement. After that, please contact our support team.
Shipping
What are the shipping options?
We offer Standard and Express shipping. Free standard shipping for orders above ₹999.
How do I track my order?
Go to the Track Order page and enter your Order ID to see real-time updates on your shipment.
Returns & Refunds
What is the return policy?
You can return most products within 15 days of delivery. Some items like perishables and personal care products are non-returnable.
How do I request a refund?
Submit a return request via your account or contact our support. Refunds are processed within 5-7 business days after receiving the returned product.
Payments
Which payment methods are accepted?
We accept Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD) for select locations.
Is online payment secure?
Yes, all transactions are encrypted and handled by secure payment gateways. We do not store your card details.